Browsing: customer service

Twitter has emerged as a popular platform for dissatisfied customers to voice their complaints about businesses. This phenomenon can be…

In a significant move for the real estate sector, Purplebricks has announced Lee Wainwright as the new CEO for its…

AJ Bell has taken a significant step by appointing a dedicated head of innovation, reflecting its commitment to leveraging technology…

Tech repair specialist iSmash has formed a strategic partnership with renowned technology retailer Maplin, signalling a significant expansion in iSmash’s…

NatWest has inaugurated a pioneering branch in Liverpool’s city centre, marking a significant step forward in digital banking innovation. This…

IMImobile has secured a major contract with CarillionAmey.CarillionAmey oversees infrastructure for the UK’s Armed Forces.IMImobile to enhance communication using cloud…

Peace Recruitment Group has unveiled a groundbreaking platform designed to transform the recruitment industry. Dubbed as ‘Trip Advisor for recruiters’,…

In the digital age, companies must continually evolve to stay competitive. This is no longer an option, but a necessity.Many…

A recent analysis reveals a significant shortfall in technological training for UK customer service employees. This unaddressed issue leaves a…