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Vodafone and Three propose new remedies to address CMA concerns in £15bn merger

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Vodafone and Three have announced new measures to address the concerns raised by the Competition and Markets Authority (CMA) regarding their proposed £15bn merger. The companies aim to alleviate fears of potential price hikes and reduced service offerings.

The CMA’s concerns focus on the impact of the merger on pricing and service quality, particularly for vulnerable customers. Vodafone and Three are confident that their proposed remedies will ensure a competitive and fair market.

CMA Concerns and Vodafone-Three Response

Earlier this month, the Competition and Markets Authority (CMA) expressed significant concerns that the proposed £15bn merger between Vodafone and Three could lead to increased prices and reduced service offerings for millions of UK mobile customers. The regulatory body emphasised the potential for smaller data packages and fewer choices, warning that vulnerable customers might bear the brunt of these negative changes.

Vodafone and Three have responded assertively to these concerns, stating that “outstanding issues can be resolved.” They remain confident in their assertion, reassuring stakeholders that the merger will be beneficial. This comes after the companies disclosed their plans to address the CMA’s concerns through additional remedies.

To counteract the CMA’s apprehensions, Vodafone and Three have introduced two new concessions. These include commitments to maintain low prices for budget-conscious consumers and to continue providing social tariffs. Furthermore, they have proposed a deal designed to appeal to mobile virtual network operators (MVNOs), such as Giffgaff, to utilise the increased network capacity post-merger.

Commitments to Maintain Competition and Investment

Vodafone and Three have reiterated their commitment to a legally binding £11bn investment in digital infrastructure, which will be overseen by Ofcom. This substantial investment aims to ensure robust competition among the three major mobile network operators in the UK: Vodafone-Three, BT/EE, and Virgin Media O2.

Moreover, the companies have renewed their network-sharing agreement with Virgin Media O2. This partnership is expected to enhance service availability and quality, thus addressing some of the CMA’s apprehensions. The renewal of this agreement signifies a continued collaborative effort to foster a competitive and efficient mobile network market in the UK.

Additionally, Vodafone has confirmed that changes in the UK Listing Rules earlier this year obviate the need for shareholder approval for the merger. This regulatory change shifts the decision-making power to the CMA, which has a deadline of 7 December to finalise its verdict on the merger.

Expert Analysis and Market Reactions

Prominent telecoms analyst Paolo Pescatore has weighed in on the situation, stating that it is not surprising that Vodafone and Three are standing firm on their merger plans but are actively cooperating with the CMA to address its concerns.

Pescatore highlighted that the critical factor for the merger’s approval will be whether the companies have done enough to alleviate the CMA’s pricing concerns. This remains a key point of contention that could determine the merger’s fate, especially considering the significant impact on market dynamics. He remarked, “It remains to be seen if the entity has done enough on pricing to ease the CMA’s concerns. This could be a sticking point that makes or breaks it.”

The market has shown a mixed reaction to the proposed remedies. Some stakeholders are optimistic about the potential benefits of the merger, particularly the prospects of improved network capacity and service quality. However, others remain sceptical about the long-term implications for pricing and competition. The CMA’s final decision will be pivotal in shaping the future of the UK mobile market.

Social Tariffs and Consumer Protections

One of the major concessions proposed by Vodafone and Three is the commitment to maintain social tariffs under the SMARTY and VOXI 4 Now brands. These tariffs are designed to provide affordable mobile services to low-income consumers, ensuring that essential connectivity remains accessible to all.

Social tariffs are particularly significant in the current economic climate, where many consumers are grappling with the rising cost of living. By ensuring the continued availability of these tariffs, Vodafone and Three aim to demonstrate their dedication to consumer welfare and social responsibility.

The introduction of these measures is intended to address the CMA’s concerns regarding the potential negative impact of the merger on vulnerable customers. By locking prices at £10 or less, the companies aim to protect budget-conscious customers from price hikes and ensure that they can continue to afford essential mobile services.

Impact on Mobile Virtual Network Operators (MVNOs)

In addition to consumer-focused concessions, Vodafone and Three have proposed remedies aimed at supporting MVNOs. These operators, such as Giffgaff, rely on the infrastructure of larger network providers to offer competitive mobile services to their customers.

By offering increased network capacity post-merger, Vodafone and Three hope to attract MVNOs to utilise their networks. This could lead to enhanced service offerings and more competitive pricing, benefiting consumers who favour MVNOs for their mobile needs.

The proposed deal with MVNOs is part of a broader strategy to ensure that the merger does not stifle competition but rather fosters a more vibrant and dynamic mobile network market. This approach aligns with the CMA’s objectives of maintaining a competitive landscape that benefits consumers.

Future Outlook and Regulatory Challenges

Looking ahead, the future of the £15bn merger between Vodafone and Three is uncertain, primarily hinging on the CMA’s upcoming decision. The companies have expressed confidence in their proposed remedies, asserting that they will address the regulatory concerns effectively.

The telecom giants’ commitment to substantial investment and maintaining competitive pricing demonstrates their dedication to achieving a balanced market. However, the final approval rests with the CMA, and its decision will have far-reaching implications for the UK mobile industry.

Should the CMA approve the merger, it could set a precedent for future consolidations in the telecom sector, potentially reshaping the competitive dynamics of the market. Conversely, a rejection could compel Vodafone and Three to reevaluate their strategies and consider alternative approaches to achieve their business objectives.


The proposed £15bn merger between Vodafone and Three remains under intense scrutiny from the CMA, with significant implications for the UK mobile market. The companies have introduced several concessions to address regulatory concerns, focusing on affordability and competition.

The outcome of this merger will be determined by the CMA’s final decision, which will shape the future landscape of mobile network services in the UK. Both Vodafone and Three are poised to make substantial investments, but the ultimate impact on consumers will depend on the regulatory body’s verdict.

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