UKFast has embarked on a significant expansion with the launch of its new public cloud business, ClearCloud. This strategic move aims to broaden the company’s cloud service portfolio.
By setting up ClearCloud at Tech Manchester’s accelerator, UKFast is poised to support major public cloud platforms like AWS and Azure, alongside its proprietary solutions.
UKFast’s Strategic Launch
UKFast, a prominent British hosting company, has introduced a new public cloud business. Operating under FastForward at Tech Manchester’s accelerator space, this initiative is named ClearCloud. This move is a strategic attempt to expand UKFast’s cloud services, aligning with industry needs and increasing its portfolio with robust cloud offerings.
ClearCloud’s focus is on supporting renowned public cloud services like Amazon Web Services (AWS) and Microsoft Azure. In addition, it highlights UKFast’s eCloud Hybrid and eCloud Private solutions. By targeting a broader audience, UKFast aims to attract new customers while servicing existing AWS and Azure clients, thereby enhancing its market presence.
Leadership and Expertise
Matt Bibby, former AWS global architect, has been appointed as the managing director of ClearCloud. With his profound knowledge in public cloud systems, particularly in large-scale and complex sectors, he is set to lead this venture effectively.
Bibby’s experience spans enterprise digital transformation, bringing substantial value to the team. His tenure at AWS has provided him with insights into successful cloud management, which he plans to leverage to ensure efficient service delivery at ClearCloud.
Growth and Market Position
UKFast has seen organic growth at 18% over the past year, with eCloud revenue swelling to 43% of their turnover. This growth indicates the increasing demand for diversified cloud solutions.
By offering multicloud solutions, UKFast is positioned to draw in more businesses seeking reliable cloud administration. Such an expansion is crucial as organisations increasingly entrust their workloads to cloud-based platforms, especially when faced with management difficulties.
Customer-Centric Approach
Lawrence Jones, UKFast CEO, has emphasised their commitment to exceptional customer support. UKFast boasts an NPS score of 79.20, which surpasses industry competitors.
Jones has highlighted the superior customer service as a critical differentiator, setting UKFast apart from rivals. The company’s goal is to maintain high satisfaction levels while expanding its range of services.
Strengthening Infrastructure
UKFast operates five data centres fully owned by the company, all located in Manchester. This infrastructure underpins their hybrid and private cloud solutions, dedicated servers, and colocation services.
The robust infrastructure offers reliable and secure hosting solutions, an essential component in supporting their strategic cloud initiatives and advancing service delivery.
Strategic Alliances and Future Prospects
Bibby notes the importance of strategic alliances with hyperscale cloud providers. His experience has shown that not all technology partners excel in managing complex environments. ClearCloud seeks to rectify this by providing adept management and support services.
The collaboration between Bibby and Lawrence Jones is poised to foster significant growth within the business. By leveraging UKFast’s resources and Bibby’s expertise, ClearCloud is positioned to become a leader in cloud service solutions.
The partnership under UKFast’s umbrella represents a substantial opportunity to innovate and expand in the cloud computing industry, capitalising on both cloud provider solutions and superior customer support.
Conclusion
UKFast’s foray into public cloud services through ClearCloud signifies a bold step towards market expansion. Leveraging experienced leadership and a strong service ethos, coupled with solid infrastructure, the company is well-prepared to enhance its service offerings and capture a larger market share.
ClearCloud epitomises UKFast’s commitment to innovation and customer service excellence. With robust leadership and strategic positioning, the venture is set to propel UKFast to new heights in the cloud service sector.