The Access Group has finalised the acquisition of Edinburgh-based technology firm, QikServe.
This marks a significant expansion for The Access Group in the digital commerce sector, particularly within the hospitality industry.
Founded in 2011, QikServe allows customers to order and pay for items using smartphones, tablets, or self-service terminals. It currently operates in more than 8000 outlets across 40 countries, partnering with well-known brands, including Center Parcs, Merlin, and Hard Rock Cafe.
QikServe and The Access Group have shared a five-year collaboration, delivering top-tier integrated digital ordering solutions for the hospitality industry. This acquisition cements the relationship and capitalises on their collective strengths.
Champa Magesh, Managing Director of Access Hospitality, emphasised that QikServe’s integration brings new capabilities, enhancing their offerings in cafés, quick-service restaurants, hotels, casinos, and resorts. This step aligns with The Access Group’s strategy to build a unified hospitality suite, improving overall guest experiences and business profitability.
The integration of QikServe’s innovative CMS, kiosk solution, connectivity, and data orchestration capabilities is seen as a pivotal move to fortify The Access Group’s foothold in the global market.
Tony Murphy, CEO of QikServe, expressed his excitement about this new chapter, highlighting the broader opportunities for digital transformation across their combined customer base.
Murphy stated, “QikServe and Access have been working together for over five years, delivering best-in-class integrated Food and Beverage digital ordering solutions for hospitality. This exciting new chapter for QikServe opens new opportunities for digital transformation across our combined customer base.”
Although the financial details of the deal remain undisclosed, Maven Capital Partners, which had invested £3.5 million in 2016, will exit as part of this acquisition.
The deal is expected to bolster The Access Group’s operational capacity, enhancing service delivery and customer reach within the hospitality industry.
The acquisition further underlines The Access Group’s commitment to expanding its digital commerce capabilities.
Their enhanced service portfolio will likely set new benchmarks in the hospitality sector, pushing other firms to innovate and adapt to the evolving digital landscape.
The Access Group aims to leverage QikServe’s technology to create a comprehensive suite of solutions, making hospitality operations more effective and profitable.
This strategic acquisition is expected to drive significant growth, allowing The Access Group to deliver superior value to its customers on a global scale.
The Access Group’s acquisition of QikServe represents a strategic move to solidify their market position and drive innovation in the hospitality industry.
The acquisition of QikServe by The Access Group signifies a major step forward in digital commerce within the hospitality sector.
By integrating QikServe’s advanced technologies, The Access Group aims to enhance service delivery, customer experience, and operational efficiency across its global platform.