Teleperformance, a global leader in digital services, has chosen Manchester’s Bond building as its UK headquarters, leveraging the city’s vibrant tech scene.
The move signifies an alignment with Manchester’s rich technological landscape, aiming to utilise the city’s skilled workforce and innovative environment.
Location Secured in Bond
Teleperformance, a leader in digital business services, has strategically chosen Bond, a dynamic workspace in Manchester, as its new UK headquarters. This selection enhances their presence in a city renowned for its skilled workforce and technological advancements. Spanning three floors and 24,000 sq ft, the hub is designed to collaborate across various industry sectors, leveraging Teleperformance’s expertise in cutting-edge customer experience technologies.
Rich Heritage Meets Modern Innovation
The newly revamped Bond building melds the historical charm of a Victorian bank with an innovative office environment. Opened just over a year ago, the transformation of this Grade II-listed structure maintained its grandeur while inserting modern features to support innovation-driven enterprises.
With Teleperformance’s addition, Bond is now fully occupied. This rapid uptake underscores the desirability of its amenities and prime location, lining up alongside other esteemed tenants like global data technology companies and architectural firms.
Teleperformance’s Strategic Commitment
With over a decade of operational history in Manchester, Teleperformance recognises the city’s dynamic and influential nature. It’s a city well-known for its vibrant digital and tech industries, making it an ideal location for expanding their UK innovation footprint.
“The building will act as our UK innovation hub where we will showcase some of our market-leading customer experience technologies, insights and processes,” stated Karl Wise, Executive Director at Teleperformance. His remarks echo the strategic importance of integrating with Manchester’s thriving tech ecosystem.
This move aligns with Teleperformance’s broader objectives of leveraging Bruntwood’s established ecosystem to foster UK and international growth, supporting their ambitious plans and expanding their market reach.
Bruntwood SciTech’s Vision for Growth
Bruntwood SciTech, the collaborative venture fostering this development, has committed considerable resources to creating ecosystems where businesses can flourish through collaboration. Joshua Hancock, Associate Commercial Director, affirmed the vision of bringing in global brands with substantial ambitions.
This venture aligns with last year’s announcement of an additional £500m investment into science, technology, and innovation sectors, indicating Bruntwood SciTech’s unyielding commitment to nurturing domestic innovation and fostering long-term growth.
Their current projects span several major UK cities, with significant investments in state-of-the-art workspaces aimed at attracting innovation-led businesses, from start-ups to global headquarters.
Impact of Teleperformance’s Expansion
Teleperformance’s move to the Bond hub signifies more than a mere change of address; it represents an investment in local talent and innovation. It aims to harness Manchester’s educational ties and skilled labour force to drive business growth.
The company’s focus on digital transformation and innovation reflects a forward-thinking approach, aiming to strengthen their service offerings and client relationships.
Through this expansion, Teleperformance is poised to set new benchmarks in the customer experience industry, utilising the robust platform provided by Bruntwood SciTech and the thriving environment of the Bond hub.
The Role of Greater Manchester Pension Fund
The partnership with the Greater Manchester Pension Fund (GMPF) plays an instrumental role in this venture, providing stable and long-term investment capital that fuels innovation-driven business environments.
GMPF’s involvement underscores a strategic commitment to bolstering Manchester’s status as a leading hub for technological and scientific growth, with an emphasis on sustainable and patient investment strategies.
Full Utilisation of Bond Hub
With the full occupancy of the Bond building, we see a transformative step in Manchester’s landscape, catalysing growth and attracting key players in the tech and business sectors.
In forging a path forward, Teleperformance’s new UK base at the Bond hub sets the stage for transformative growth, embedding the company within Manchester’s thriving innovation ecosystem.