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Tech Start-up Revolutionises Grieving Process

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A pioneering Manchester-based tech company is transforming how we say goodbye to our loved ones. By offering a digital platform for sharing memories after one’s passing, it aims to bring solace and connection to grieving families.

This innovative approach ensures that farewells are heartfelt and enduring, providing a comforting presence even in the absence of a loved one.

Innovative Approach to Grieving

A tech start-up based in Manchester is pioneering a unique service to assist individuals in expressing their final goodbyes. This groundbreaking platform enables users to compile digital capsules of images and videos, destined for their loved ones posthumously.

One notable feature includes alerting recipients at account creation, thus eliminating unforeseen surprises after a user’s passing. William Haggerty, Co-founder and CEO, emphasises that the service aims to offer solace and closure to bereaved families.

The Concept Behind the Technology

The service, led by William Haggerty and Katie Jones, traces its roots back to personal experiences of loss and near-miss encounters. Jones’s own experience of a life-threatening event post-childbirth, accompanied by the subsequent demise of Haggerty’s father, became the catalyst for the concept. To offer a means to remember and celebrate life, this initiative was born.

By creating a virtual space for memories, the founders hope to ease the grieving process. Haggerty remarks on the positive feedback received, stating that the idea resonates deeply with those seeking tangible remembrances.

Building a Digital Legacy

At its core, the service is designed as a celebration of life, allowing individuals to build a digital legacy across time. As Haggerty describes, an individual could commence creating their account in their youth, accumulating memories well into their twilight years. The final beneficiaries will be their loved ones, who will cherish these digital memories.

Users can enhance this journey by adding to their digital capsules at various life stages. This collection becomes a profound part of their legacy, shared with family and friends posthumously.

The founders firmly believe in this positive impact, envisioning each digital memory as a celebration and continuation of a life well-lived.

Subscription Model and Market Acceptance

Operating on a subscription model, this service permits users to determine the extent of media left behind for a fixed annual fee. This flexibility enables a personalised approach to maintaining digital capsules.

Market research indicates a significant acceptance rate of 81% among healthy individuals. Haggerty is hopeful about increasing this statistic by addressing uncertainties that some potential users may harbour.

The team credits their development and market entry success to strategic partnerships and support from local tech hubs.

Technical Aspects and Security Measures

Ensuring data privacy and security remains a primary focus as the service evolves. Recognising the sensitivity of the stored information, the team collaborates with app experts to safeguard against hacking and data loss.

Support from tech advisors and the collaboration with Dreamr, an app development company, fortify the service’s security layers. These measures provide users with confidence, knowing their legacy is protected.

Future Prospects and Expansions

Looking ahead, the team sees potential in exploring emerging technologies, such as virtual reality, to augment the user experience. By integrating advanced technologies, the service could provide interactive and immersive ways to engage with the memories left behind.

Such innovations could redefine how individuals connect with their lost loved ones, making the grieving process more manageable and meaningful.

Haggerty envisions these advancements will pave the way for transformative experiences, cementing the service’s role in memorialising lives innovatively.

Community and Professional Support

The journey of this venture is deeply rooted in community and professional support. Both co-founders acknowledge the significant role played by Natwest’s E-Spark hub, whose belief and resources acted as catalysts for their growth.

Collaborating with local tech professionals has provided a robust foundation for their launch and expansion strategy.

These alliances not only bolster their technological framework but also instil confidence in delivering a service that is as compassionate as it is innovative.


The fusion of technology and empathy by this Manchester start-up heralds a new era in end-of-life communication. By celebrating lives imaginatively, it offers a profound way to honour those no longer with us.

As the service continues to evolve, its commitment to compassion and innovation promises to redefine the grieving process for countless individuals.

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