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Shoe retailer Deichmann’s sales ramp up to new record as losses halve – Business Live

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Shoe retailer Deichmann has achieved a record level of sales while significantly reducing its losses. The UK arm of the German group announced a turnover of £139.1m for 2023, an increase from £121.7m in 2022.

The company’s pre-tax loss decreased from £3.2m to £1.2m over the financial year. This notable improvement reflects the company’s successful strategies and dedication to customer service.

Record Sales Increase

Shoe retailer Deichmann has reported a significant increase in sales, reaching a record turnover of £139.1m for 2023. This marks an increase from the previous year’s £121.7m. The impressive growth demonstrates the company’s resilience and ability to adapt to changing market conditions.

The UK arm of the German group has also experienced a remarkable reduction in pre-tax losses, which have halved from £3.2m to £1.2m over the financial year. This achievement underscores the effectiveness of the company’s strategic initiatives and cost management efforts.

Expansion and Store Openings

Deichmann has focused on expanding its physical presence by opening nine new stores in the past year. This expansion includes the relocation of one store and the closure of another, bringing the total number of stores to 134. This strategic move has contributed to the company’s overall sales growth and has helped bolster its market position.

In addition to the new store openings, Deichmann has also seen a 14% increase in online sales. The company’s e-commerce platform continues to attract a growing number of customers, reflecting the increasing importance of digital channels in the retail landscape.

The company’s board has expressed satisfaction with the performance and emphasised the importance of excellent customer service, which has been a key driver of sales growth. They praised the dedication and hard work of their staff in achieving these results.

Employment Growth and Workforce Dedication

During the financial year, Deichmann saw an increase in the number of employees, rising from 1,352 to 1,433. This growth in the workforce is indicative of the company’s expanding operations and the need to support its growing retail network.

The board recognised the contribution of the staff in providing exceptional customer service and striving to maximise sales. Their commitment and dedication have been pivotal in achieving the company’s financial targets.

Looking ahead, Deichmann plans to continue expanding its store network while maintaining a focus on optimal stock management. This approach aims to sustain growth and enhance operational efficiency.

Financial Performance and Historical Context

Deichmann’s recent financial performance marks a significant turnaround from previous years, where the company struggled with losses. The last reported pre-tax profit was in 2017, amounting to £332,000. Since then, the company has faced cumulative losses nearing £20m.

The substantial reduction in pre-tax losses in 2023 highlights the effectiveness of the company’s strategies to improve financial health. It reflects a combination of increased sales, cost control measures, and operational efficiencies.

The broader Deichmann group, which operates in 34 countries, also reported a record revenue of €8.7bn for the same period. This global success further underscores the company’s strong market position and strategic direction.

Future Plans and Strategic Focus

Looking to the future, Deichmann plans to continue its growth trajectory by opening new stores and enhancing its digital presence. The company aims to maintain a lean inventory approach, ensuring that stock levels are kept to a minimum to reduce costs and improve efficiency.

The focus on expanding the store network is expected to drive further sales growth and strengthen the company’s market presence. The management believes that this strategy, combined with a strong online sales platform, will position Deichmann for sustained success.

The company’s commitment to providing excellent customer service remains a top priority. This dedication to customer satisfaction is anticipated to continue driving sales and fostering customer loyalty.

Industry Context and Competitive Landscape

Deichmann’s performance must be viewed within the context of the broader retail industry, which has faced numerous challenges in recent years, including economic uncertainty and changing consumer behaviours.

The company’s ability to achieve record sales and reduce losses is a testament to its robust business model and strategic agility. Deichmann’s focus on both physical store expansion and digital growth positions it well in a competitive market.

The retail landscape is evolving, with consumers increasingly favouring online shopping. Deichmann’s growth in online sales highlights its ability to adapt to these trends and meet the needs of modern consumers.

Conclusion

In summary, Deichmann’s record sales and significant reduction in losses highlight the company’s successful strategic initiatives and robust market position. The focus on expansion, both in physical stores and online, along with excellent customer service, has been instrumental in achieving these results.

As Deichmann continues to navigate the complexities of the retail market, its commitment to growth and operational efficiency positions it for continued success. The future looks promising for the company as it builds on its strong performance and strategic direction.


In conclusion, Deichmann’s record sales and halved losses underscore the effectiveness of its strategic initiatives and operational efficiencies. The company’s commitment to expansion and customer service has been key to its success.

As Deichmann looks to the future, its focus on growth and efficiency will likely continue to drive its positive performance. The company’s achievements set a strong foundation for continued success in the competitive retail market.

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