Cex has announced a concerning data breach affecting two million customers’ data, emphasising the utmost caution for affected individuals. As data protection remains paramount, this incident has sparked an immediate response from the video game retailer.
The breach at Cex saw an unauthorised party accessing customer data, including names, addresses, email, and phone numbers. Encrypted expired credit and debit card information was also involved. The retailer no longer keeps financial data since 2009, which is a relief in the current situation.
Upon discovering the breach, Cex swiftly acted by contacting the police and notifying affected customers via email. The company’s communication stressed the importance of password security, advising customers to update their passwords, especially if reused elsewhere.
Despite passwords not being stored in plain text, there remains a risk of them being deciphered over time. It is crucial for customers to change any passwords that mirror those on the WeBuy.com platform. Proactivity in password management is vital to prevent further security risks.
The breach has underscored the necessity for enhanced security measures. Cex has engaged cyber security experts to review and strengthen their existing security protocols, hoping to avert similar incidents. Ongoing assessments ensure systems are resilient against evolving threats.
Communications from the retailer aim to answer any queries, providing additional support and assurance to their customer base amidst concerns.
This incident highlights a broader issue within the retail sector about data security. It is a reminder for companies to intensify their cyber defences proactively. Retailers must remain vigilant and adaptable to ensure customer information stays protected.
While Cex enhances its security measures to prevent future breaches, this incident serves as a critical reminder of the importance of data protection. Customers must exercise caution and remain informed to safeguard their personal information from similar threats.
As Cex works to reinforce its security frameworks, the incident is a stark reminder in the digital age for both companies and consumers. Ensuring data protection remains a joint responsibility, crucial for maintaining trust and security.