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RBS Strengthens Digital Services Through £53 Million Acquisition

RBS Strengthens Digital Services Through 53 Million Acquisition

The Royal Bank of Scotland steps forward in digital innovation with its latest acquisition of FreeAgent.

This £53 million deal promises to bolster RBS’s digital service capabilities, enhancing offerings for their business customers.

RBS Expands Digital Capabilities

The Royal Bank of Scotland (RBS) has initiated a significant step towards enhancing its digital capabilities by securing a £53 million deal with FreeAgent. FreeAgent, an Edinburgh-based company, specialises in cloud-based, software-as-a-service accounting solutions tailored for UK micro-businesses. The acquisition marks an important strategic move for RBS to improve its customer-facing services.

The services offered by FreeAgent cover a broad spectrum of financial management tasks, including invoice and expense management, VAT, and payroll. By operating FreeAgent as an autonomous entity within the RBS Banking group, the bank aims to leverage the innovative solutions provided by FreeAgent to offer enhanced digital services to both its existing and prospective business customers.

Strategic Vision and Future Prospects

FreeAgent’s Chief Executive, Ed Molyneux, expressed optimism about the acquisition, describing it as a new and exciting chapter for the company. Molyneux envisions the partnership as pivotal in achieving their mission of making businesses happier and more successful by empowering them with control over their finances.

This strategic partnership between RBS and FreeAgent emphasises not only a shared vision but also a forward-thinking approach to integrating technology into financial services, aiming to accelerate and expand technological capabilities as part of a larger group.

RBS’s First Major Acquisition Post-Crisis

This acquisition represents RBS’s first significant purchase since the government bailout during the financial crisis. The strategic decision underscores RBS’s renewed focus on innovation and technology.

Ross McEwan, CEO of RBS, highlighted the importance of this acquisition, stating that it would enhance the bank’s offerings to business banking customers, enabling them to build businesses more easily and securely. The deal’s completion is expected in the second quarter of 2018, pending approval.

Enhanced Offerings for Business Customers

RBS has underscored the potential benefits of this acquisition to its business customers, highlighting how FreeAgent’s technology would augment their ability to manage finances effectively.

By integrating FreeAgent’s solutions, RBS aims to offer a more robust technology-enabled solution, facilitating easier and safer business growth for its customers.

Operational Independence Within RBS

FreeAgent will maintain operational independence within RBS, leveraging its existing management team to continue driving innovation and success in the SaaS accounting sector.

The continued operation as an independent entity will allow FreeAgent to maintain its innovative edge and continue delivering high-quality services to its clientele.

The Broader Implications for FinTech

This acquisition is indicative of a broader trend within the banking sector, where traditional banks are increasingly investing in FinTech companies to enhance digital offerings.

By embracing these changes, banks like RBS are positioning themselves at the forefront of technological innovation, ensuring they remain competitive in an evolving financial landscape.

Conclusion of the Acquisition Deal

With the deal set to conclude in the second quarter of 2018, both RBS and FreeAgent anticipate a seamless integration that will result in mutual benefits.

The completion of this acquisition signifies a promising advancement in RBS’s digital offerings, aiming to provide superior service to its customers.


The £53 million acquisition of FreeAgent by RBS is poised to significantly transform the bank’s digital landscape.

By integrating advanced digital solutions, RBS aims to deliver improved financial services to a broader customer base.

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