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Now Healthcare Group’s Bold Move into Television Advertising

Now Healthcare Group s Bold Move into Television Advertising

Now Healthcare Group has taken a bold step in promoting its NHS prescription service, Now Patient, via television. The campaign highlights the convenience of ordering repeat prescriptions with home delivery, showcasing NHG’s innovation.

Now Healthcare Group Ventures into Television

The innovative Now Healthcare Group (NHG) has embarked on a pioneering journey by launching its NHS prescription service, Now Patient, with a new television advertising campaign. This venture marks a significant step in merging healthcare with mainstream media, aiming to reach a broader audience through platforms such as Channel 5, Sky, and over 20 digital channels. By highlighting the benefits of its technological advancements, NHG intends to transform the way patients access repeat NHS prescriptions and receive their medications through free delivery services, all from the comfort of their homes.

Highlighting a Revolutionary Service

The television campaign emphasises how Now Patient’s service caters specifically to individuals requiring three or more medications. By focusing on this demographic, NHG addresses a pressing need within the healthcare sector. The advertisement, crafted by Redolution and backed by Media Agency Group’s strategic media buying, seeks to educate the public on the efficiency and convenience offered by this app. Moreover, the service represents a major advancement in digital healthcare, providing patients with an accessible platform to manage their medicinal needs. The campaign will run throughout November, aiming to maximise its outreach and impact.

With the app available on both iOS and Android, the accessibility of Now Patient is further enhanced. Patients nationwide can easily nominate Now Patient as their NHS pharmacy, a simple yet transformative step enabling them to benefit from free delivery of repeat prescriptions. This initiative not only alleviates the burden of frequent pharmacy visits but also ensures consistent medication management, which is crucial for those dealing with chronic health conditions. By integrating medical adherence platforms, Now Patient empowers users to take control of their health. This empowers users to effectively manage their medication schedules and adhere to their prescribed treatment plans.

The Digital Super-Hub: A Leap Forward in Pharmacy Services

In August, NHG unveiled its £1.5 million digital ‘super-hub’ pharmacy in Liverpool, signifying a pivotal advancement in pharmacy services. This facility harnesses cutting-edge robotic technology, making it capable of dispensing an impressive 500,000 prescriptions monthly. By automating the dispensing process, NHG drastically enhances its capacity to serve NHS patients efficiently and accurately. The super-hub represents not merely a logistical enhancement but a strategic approach to modernising the pharmacy experience, reducing human error, and ensuring timely distribution of medications.

According to Lee Dentith, founder and CEO of NHG, “Our new digital pharmacy is equipped with the best technology to streamline processes and service and fulfil medicines for thousands of NHS patients.” His statement underpins NHG’s commitment to innovation, demonstrating how technological integration in pharmacy operations can substantially improve patient care. By embracing digital solutions, NHG is championing a new era in healthcare where technology plays an integral role in everyday medical services.

Furthermore, NHG’s collaboration with the NHS, supported by a robust agreement to deliver consistently high-quality services across England, underscores its dedication to maintaining excellence in healthcare provision. The initiative has been well-received, offering NHS patients a new level of convenience and support. This commitment to quality is evidenced by NHG becoming the first UK digital health provider to be assured by the Care Quality Commission, meeting all criteria under new digital guidelines with no suggestions for improvement.

Empowering Patients through Technological Innovation

The launch of the Now Patient app represents a fundamental shift towards empowering patients. By enabling easy access to medical services, it supports individuals in taking active roles in managing their health. The app’s intuitive interface and robust features are designed to accommodate users with varying levels of digital literacy, ensuring widespread utility and adoption.

In today’s fast-paced world, such digital innovations are not merely conveniences but necessities. They stand as game-changers in how healthcare is delivered and consumed. NHG’s initiative is strategically aligned with the growing demand for remote healthcare solutions, especially amidst ongoing challenges impacting traditional pharmacy access. This transformation in service delivery model presents an opportunity for the healthcare sector to enhance patient engagement and compliance significantly. Now NHS patients across the UK can experience a seamless transition in receiving essential healthcare services.



Now Healthcare Group’s foray into television advertising is a testament to its forward-thinking approach in healthcare delivery. By combining digital innovation with strategic media outreach, NHG continues to redefine patient care in the UK.

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