A cyber-attack has left many Leicester residents struggling, prompting a Manchester law firm to step in. Disrupted financial support payments and council services have caused significant concerns.
Approximately 400,000 residents may be affected after the ransomware group, INC Ransom, hacked Leicester City Council on March 7th. The law firm aims to help them seek compensation for their troubles.
Impact of the Cyber-Attack
When news of the cyber-attack broke in April, it was initially thought only 25 sensitive documents had been exposed. However, it has since been confirmed that INC Ransom accessed at least 1.3 terabytes of data.
The hackers’ first release included rent statements, social housing purchasing applications, and passport details. The council had to shut down its IT systems, affecting various operations, including leaving streetlights on during the day.
Call for Action
Head of Data Breach at the law firm, Adnan Malik, emphasised the importance of adequate organisational cyber-security. “Without proper measures, innocent people will continue to be placed at risk and have their information stolen,” he stated.
Drawing on previous experience with other data breach cases, the law firm urges affected Leicester residents to take action. Residents are encouraged to seek legal advice and assistance to navigate the consequences of the breach.
Ongoing Investigations
Leicester City Council is currently working with Leicestershire Police and the National Cyber Security Centre on the investigation. Due to the ongoing nature of the investigation, only those most at risk have been notified so far.
It is expected that once the investigation concludes, more information will be released, and more affected individuals will be notified. This has left many residents in a state of uncertainty as they await further updates.
Financial Implications
This cyber-attack is part of a worrying trend of similar incidents at UK councils. Central Bedfordshire Council, Doncaster City Council, and Lancashire County Council have all experienced breaches and had to pay out significant sums.
Leicester City Council estimates a £153.6 million tax income for 2024/25, and holds a £15 million emergency reserves balance. There have been calls to use these reserves to provide victims with the justice and compensation they deserve.
Resident Concerns
Adnan Malik stressed that no resident should suffer due to delayed support payments caused by a data breach. He deemed it unacceptable for councils not to safeguard their information properly.
“What we’re seeing is a worrying trend,” Malik said. “It won’t get better unless councils invest in cyber security.” There is a growing need for better protective measures to prevent such incidents in the future.
Steps to Improve Cyber-Security
Councils and organisations can improve their cyber-security through measures like two-factor authentication, encrypted data storage, and regular security tests. These steps could significantly reduce the risk of future attacks.
There are numerous ways to protect data, and it is crucial for councils to see the value in spending on cyber-security measures. A proactive approach is necessary to safeguard sensitive information from potential breaches.
Commitment to Justice
The law firm remains committed to standing up for victims and helping them receive the justice they deserve. Their legal teams are closely monitoring the Leicester City Council situation.
Anyone affected by the breach is encouraged to seek assistance from the law firm. The aim is to ensure that all victims receive adequate compensation for their troubles.
The cyber-attack on Leicester City Council has highlighted significant vulnerabilities in organisational cyber-security. It is crucial for councils to take stronger measures to protect sensitive data.
Affected residents are advised to seek legal advice and assistance to navigate the aftermath of the breach. Proactive steps must be taken to prevent future incidents and ensure the safety of personal information.