Manchester stands on the cusp of becoming a smart city, but technology alone isn’t the answer. In the journey toward this transformation, understanding and engaging with citizens is paramount.
The conversation around smart cities often gravitates towards innovative technology. However, as noted by industry experts, the core focus should be on addressing the needs of the people it serves. This involves a cohesive strategy where technology acts as an enabler rather than the central aim.
At the Pro-Manchester Digital Disruption Conference, Claire Braithwaite emphasised the importance of prioritising user needs in the journey to smart city status. As a ventures and partnership consultant, she highlighted that achieving such a transformation requires cities to begin with the people and their requirements. Consultations with city officials globally underscore the need for a user-centric approach.
Mike Blackburn, BT’s North West regional director, concurs that technology’s true value lies in empowering people rather than simply emerging as the latest trend. Emphasising the city’s health and productivity challenges, he underscores the potential of technology in connecting citizens to resources that enhance their quality of life.
The comprehensive city dialogue currently prioritises poverty reduction, air pollution control, and inclusive growth. Integrating technological advancements into these goals can foster broad acceptance among the populace.
The need for sustainable and equitable technological disruption is evident as stakeholders form strategies to address these disparities.
Integral to this strategy is fostering an environment conducive to disruptive technology, leveraging assets like MediaCity and a robust start-up ecosystem to drive this growth.
This history of adaptation and overcoming economic barriers positions Manchester to embrace new technological challenges confidently.
Manchester’s pursuit of smart city status requires more than technology; it necessitates a cultural shift towards inclusivity and engagement. By focusing on the needs of its citizens, Manchester can use technology as a powerful ally in creating a thriving, sustainable urban future.
In moving towards becoming a smart city, Manchester must balance technological innovation with genuine engagement with its citizens.
As it forges ahead, the city’s leaders must ensure that the advancements align with the broader mission of societal and economic upliftment. Only then can Manchester truly claim the title of a smart city.