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GDS’s Hands-Off Approach to Verify Service

GDS s Hands Off Approach to Verify Service

The Government Digital Service is evolving its strategy for the Gov.uk Verify service. This change aims to enhance digital identity verification.

Through collaboration with private companies, the GDS intends to create a robust framework for secure user authentication.

Government Digital Service’s Strategic Shift

The Government Digital Service (GDS) has announced a significant strategic shift concerning its Gov.uk Verify service. By planning to take its ‘hands off the controls’, GDS aims to engage more closely with private sector companies. The goal is to achieve 25 million authenticated user accounts by 2020. This initiative reflects a broader vision towards creating a robust digital identity system.

The transformation allows several organisations to participate, fostering a collaborative environment in building a seamless digital identity. According to identity verification experts such as Trulioo, this move is set to tackle fraud and streamline identity verification processes across sectors. GDS’s transition into a consumer rather than a provider underscores this new approach.

Interoperable Identity Hubs

A core part of the GDS’s plan is to develop interoperable identity hubs. These hubs will operate under a set of standards put forth by the government, ensuring coherence and reliability. Such a system would unify identity verification across different government departments.

Several initiatives are already underway, with the NHS piloting its ID verification platform, and HMRC investing in systems based on Government Gateway services. This reflects a growing trend in digitalising identity verification within various public sectors.

Collaboration with Private Identity Providers

Collaboration is crucial in GDS’s strategy for large-scale authentication. Zac Cohen, Trulioo’s General Manager, highlights that partnerships with private identity providers will speed up identity targets’ achievement.

Private sectors, especially financial and telecommunications, are already complying with rigorous due diligence requirements. These include Know-Your-Customer, Counter-Terror Financing, and Anti-Money Laundering checks. Such collaborations leverage existing infrastructures to secure and streamline identity verification.

The GDS envisions multiple ways for users to authenticate their identity. This approach ensures that even individuals with limited documentation can access government services. The focus is on inclusivity and user-friendly interfaces.

Enhanced Due Diligence Requirements

The shift by GDS involves aligning with the enhanced due diligence requirements prevalent in many industries. By integrating these checks, the Government aims to bolster the security and reliability of identity verification processes.

The strategies aim to simplify user access to services without compromising data integrity. As businesses are mandated to protect customer data, GDS’s alignment with these practices ensures a seamless transition towards digital identity management.

Seamless Service for Users

Providing a comprehensive identity service requires innovative solutions. The GDS’s vision is a unified service where user identity verification becomes unobtrusive yet secure. This requires sophisticated technology and cooperative efforts across sectors.

By focusing on a ubiquitous identity service, GDS ensures that every citizen, regardless of their documentation status, can access essential government services. This ambition aligns with broader governmental goals for digital inclusion.

Potential Challenges and Solutions

While the shift in strategy is promising, potential challenges such as data privacy and interoperability remain. Addressing these requires robust frameworks and continuous monitoring.

Solutions involve deploying cutting-edge technology and crafting policies that protect user data while ensuring system flexibility. Collaboration with tech companies will be pivotal in overcoming these obstacles.

Continuous advancements in identity technology provide innovative methods to bridge these gaps. The journey towards a fully digital identity system is iterative, requiring feedback and adaptation.

Looking Ahead

The GDS’s new model marks a forward-thinking approach to digital identity verification. This evolution reflects a commitment to innovation, collaboration, and security.

The ongoing efforts resonate with the global move towards digital solutions, positioning the UK as a leader in governmental digital transformation.


The transformation in the GDS’s approach to Gov.uk Verify exemplifies a progressive shift towards collaboration and digital integration. By working closely with private sectors, the service aims to provide secure, seamless identity verification for all.

This strategy not only supports government digitalisation but also enhances the user experience, reflecting a comprehensive understanding of modern challenges and opportunities in identity management.

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