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Cyber Monday Expected to Surpass Black Friday in Online Sales

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Cyber Monday is set to outshine Black Friday as the UK’s premier shopping event, driven by the surge in online transactions. While Black Friday continues to attract shoppers, the convenience of online shopping is shifting consumer behaviour.

Predictions indicate that Cyber Monday will witness unprecedented online sales, potentially making it the biggest shopping day of the year in the UK. Data from various surveys and retail analysis firms highlight this growing trend.

Impressive Growth in Online Sales

Cyber Monday is anticipated to generate higher online sales than Black Friday for the first time. According to the online retail trade body IMRG, Black Friday’s online sales in the UK saw an 11.7% increase from last year, reaching £1.4 billion. However, footfall in physical stores decreased by 3.6%, as reported by retail analysis firm Springboard.

This shift towards online shopping is set to continue, with predictions suggesting that 21.5 million people will participate in Cyber Monday. The convenience and broad selection available online seem to be changing the way people shop during these major sales events.

Changing Consumer Behaviour

The shift from physical to online retail during these major discount days highlights the changing consumer behaviour. A survey by PwC revealed that online purchases on Black Friday surpassed in-store purchases across all age groups.

This trend is not only reflective of the convenience of online shopping, but also of the various incentives and discounts offered exclusively online. It points to a future where e-commerce could dominate traditional retail.

Economic Impact

The economic impact of this shift is significant. Predictions by VoucherCodes and the Centre for Retail Research suggest that Britons might spend £7.8 billion over the four-day period encompassing Black Friday through Cyber Monday, marking a 7% increase from 2016.

Cyber Monday alone could generate £7 million more in total sales than Black Friday, underscoring the immense purchasing power of consumers during these online sales events. Retailers will need to adapt to this shift to maximise their revenue opportunities.

Retailers’ Adjustments

Retailers are already making significant adjustments to cater to the growing online shopping trend during Cyber Monday. Many have enhanced their digital strategies, offering exclusive online deals and ensuring their websites can handle increased traffic.

Investments in technology, such as improved cybersecurity measures and user-friendly online interfaces, are crucial for retailers to capitalise on this trend and provide a seamless shopping experience for consumers.

Predicting Future Trends

As online shopping continues to rise, Cyber Monday is expected to outperform Black Friday consistently in the coming years. The convenience and variety offered online attract more consumers each year.

Retail analysis firms project that this trend will lead to more innovations in how retailers approach these major shopping days. They will likely invest more in digital marketing, personalised shopping experiences, and advanced logistics solutions to meet the growing demand.

Social Media Influence

The influence of social media on shopping behaviours during Cyber Monday cannot be overlooked. Platforms like Instagram and Twitter offer real-time updates on deals and promotions, driving traffic to online stores.

Retailers leveraging social media to promote exclusive offers are likely to see a significant boost in sales. These platforms also provide valuable insights into consumer preferences and trends, allowing retailers to tailor their strategies accordingly.

Conclusion

With the growing preference for online shopping, Cyber Monday is on track to eclipse Black Friday in terms of sales and consumer participation.

Retailers must adapt to the digital shift by enhancing their online presence and leveraging technology to meet the evolving demands of consumers.


Cyber Monday is poised to become the UK’s largest shopping event, driven by the remarkable growth in online sales. The convenience and variety offered by e-commerce platforms continue to attract consumers, reshaping traditional shopping habits.

As retailers adapt to this shift by investing in technology and digital strategies, it is clear that the future of shopping lies in the digital realm. Cyber Monday’s success signals a new era in retail, with online sales playing a pivotal role in driving economic growth.

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