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CorrBoard Enhances Customer Experience with Key Appointments

corrboard enhances customer experience with key appointments business manchester

CorrBoard UK has made significant changes to its leadership team. Charley Dawson is now the new Customer Service Manager. Meanwhile, Steph Arnell has been promoted to Business Development Manager.

These appointments aim to improve customer service and expand the company’s client base. With their extensive experience, both Charley and Steph are expected to make a substantial impact. Their new roles highlight CorrBoard’s commitment to exceptional customer experience and growth.

New Appointment at CorrBoard

CorrBoard UK welcomes Charley Dawson as the new Customer Service Manager. Charley steps into the role previously held by Steph Arnell, who has since been promoted to Business Development Manager.

Charley brings with her a wealth of experience from Wren Kitchens, where she served as Senior Customer Service Operations Manager. Her expertise will be instrumental in managing daily orders, enquiries, and customer queries at CorrBoard.

Promotion of Steph Arnell

After a decade with CorrBoard, Steph Arnell has been promoted from Customer Service Manager to Business Development Manager. Steph’s experience and skills acquired over ten years will now be directed towards expanding CorrBoard’s client portfolio.

In her new role, Steph will work closely with Sales Director Paul Broderick. Her visibility with prospects will increase as she focuses on showcasing CorrBoard’s products and services to a broader audience.

Steph expressed her excitement about her new responsibilities, emphasising her eagerness to apply her skills in a different capacity. “It’s going to be good to get out and let people know all about the great product and service we deliver at CorrBoard,” she shared.

Customer Experience at CorrBoard

Both Charley and Steph are committed to enhancing the customer experience at CorrBoard. Their new roles are designed to ensure that customers receive the best possible service and support.

Charley aims to leverage her experience to streamline processes and improve customer satisfaction. “I had heard some really good things about the business and how it supports employees with training and career progression,” she noted.

Steph believes that her experience in customer service will be beneficial in her new role. Her knowledge and understanding of customer needs will be crucial in business development activities.

Leadership Support

Paul Broderick, Sales Director at CorrBoard, has expressed his confidence in Charley and Steph. He believes that their combined talents will significantly benefit the company.

Paul highlighted that both individuals are excellent examples of the talent that CorrBoard is able to attract and retain. He is optimistic about the positive impact their new roles will have on the business.

“We would like to take this opportunity to congratulate Charley and Steph,” stated Paul Broderick. “They are both a great example of the talent that we are attracting and retaining at CorrBoard. We wish them all the very best in their new roles.”

Company Background

CorrBoard UK is an independent sheet-feeding specialist based in Scunthorpe. The company was founded in 2014 and has since been manufacturing corrugated cardboard at a state-of-the-art facility.

The company prides itself on being privately-owned and producing high-quality materials for various packaging needs. CorrBoard’s commitment to innovation and customer service has made it a notable player in the industry.

Future Prospects

The appointment of Charley and the promotion of Steph signify CorrBoard’s ongoing commitment to growth and improvement. The company aims to continue expanding its reach and enhancing its service offerings.

With the support of their experienced leadership team, CorrBoard is well-positioned to achieve its future goals. The company continues to invest in its people, facilities, and customer relationships.

As CorrBoard looks to the future, Charley and Steph’s contributions will be pivotal in driving the company’s success. Their roles are crucial in shaping the customer experience and business development strategies.


In conclusion, the appointments of Charley Dawson and Steph Arnell at CorrBoard symbolize a strong commitment to customer service and business growth. Their extensive experience and proactive approach are set to positively impact the company.

CorrBoard’s strategic moves are in alignment with its goal to enhance customer experience and broaden its market reach. The future looks promising for CorrBoard, with Charley and Steph playing key roles in driving the company’s success.

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