Bosch Group is advancing its global workforce strategy through an expanded partnership with Avaya.
The collaboration supports Bosch’s digital transformation, focusing on innovative communication solutions for its extensive worldwide operations.
Bosch’s collaboration with Avaya intensifies with a significant $60 million agreement, aiming to enhance the digital transformation of Bosch’s global operations. The collaboration emphasizes streamlined business communication solutions, leveraging Avaya Private Cloud Services to support Bosch’s numerous associates worldwide.
Through Avaya’s APCS solution, Bosch aims to reduce voice service costs by up to 20%, demonstrating the project’s emphasis on cost efficiency and resource optimization.
Bosch’s deployment of standardised communication solutions highlights its strategy to unify its various subsidiaries and regional companies efficiently.
Bosch’s status as a leading IoT company supports its innovation in areas like smart homes and connected cities.
The strategic alliance underlines Avaya’s capability to meet Bosch’s demanding deadlines and technical requirements.
Avaya Oceana solutions are expected to enhance customer experience, further supporting Bosch’s digital objectives.
Nidal Abou-Ltaif from Avaya lauds the agreement as a testament to Bosch’s confidence in Avaya’s innovative prowess.
Bosch’s expanded partnership with Avaya is pivotal for its digital evolution, reinforcing a globally connected and agile workforce.
This strategy not only boosts operational efficiency but also positions Bosch as a leader in innovative workplace solutions.