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Big losses show scale of turnaround needed at Sorted

big losses show scale of turnaround needed at sorted business manchester

Ecommerce logistics software business Sorted Group has recently reported significant financial losses, reflecting the substantial turnaround needed. The company’s latest audited accounts indicate a challenging period ahead.

The company faced a loss of £11.72 million on revenues of £6.72 million for the 15 months ending 31 December 2023. This situation necessitates a deep evaluation of the current operational strategies and financial restructuring.

Introduction

Ecommerce logistics software business Sorted Group has recently reported significant financial losses, reflecting the substantial turnaround needed. The company’s latest audited accounts indicate a challenging period ahead.

The company faced a loss of £11.72 million on revenues of £6.72 million for the 15 months ending 31 December 2023. This situation necessitates a deep evaluation of the current operational strategies and financial restructuring.

Financial Performance

The audited accounts filed at Companies House reveal the extent of Sorted Group’s financial challenges. A loss of £11.72 million on a revenue of £6.72 million underlines the need for an urgent corrective action plan.

These financial results pertain to Sorted Group, a wholly owned subsidiary of Sorted Holdings Limited. This highlights the broader influence of the company’s performance on its parent entity.

The losses reported by Sorted Group are alarming and point towards a necessity for significant operational and financial restructuring to stabilise the business.

Operational Changes

Following the reverse takeover by Location Sciences Group (LSG), Sorted Group has announced a return to its roots in Manchester. This strategy aims to streamline operations and reduce costs.

As part of this restructuring, the company’s headcount has been reduced from 66 to 51 employees. This downsizing is a critical step towards achieving the desired operational efficiency.

Chairman Simon Wilkinson highlighted the reduction of an ‘expensive corporate layer’ and back-office costs related to legal, HR, and finance functions. This move is anticipated to save the business £1.2 million annually.

Customer Base

Sorted Group provides software designed to enhance the ecommerce delivery experience. Notable clients include major retailers such as Asda, ASOS, and M&S.

The company’s technology aims to improve post-purchase experiences, which is a crucial aspect of customer satisfaction in the competitive ecommerce market.

The retention and satisfaction of these high-profile clients are essential for Sorted Group’s recovery and future growth.

Financial Support

In June, new shareholders extended a secured convertible bridge loan agreement to provide up to £2.6 million for working capital purposes.

This financial support will be vital in aiding Sorted Group’s turnaround efforts and ensuring operational stability during this challenging period.

The involvement of new shareholders indicates a vote of confidence in the potential recovery and future prospects of Sorted Group.

Impact of Shareholders and Leadership

The support and involvement of influential shareholders, including boohoo co-founder Mahmud Kamani and former Zeus boss Richard Hughes, are noteworthy.

Their backing is expected to bring strategic insights and leadership, which could be crucial for Sorted Group’s recovery.

The leadership’s vision to return to a ‘nimble’ operational model is a decisive factor in navigating the current financial challenges.

Moving Forward

Sorted Group’s focus on streamlining operations and reducing costs is a strategic move aimed at achieving long-term sustainability.

The company must continue to leverage its technology and customer base to rebuild its financial stability and market position.

The path to recovery will require concerted efforts across all levels of the organisation, ensuring that the lessons from recent financial challenges are addressed effectively.


The substantial financial losses reported by Sorted Group underscore the immediate need for effective turnaround strategies. The company’s efforts to streamline operations and reduce costs are steps in the right direction.

Ensuring customer satisfaction and leveraging shareholder support will be crucial for the business’s recovery. With targeted financial and operational restructuring, Sorted Group aims to navigate its current challenges and work towards a sustainable future.

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