Osprey Charging Network is making waves in the electric vehicle (EV) charging industry through rapid growth, innovation, and a commitment to sustainability.
- The company expanded from 400 to over 1,000 rapid and ultra-rapid charge points across the UK in 2023.
- They have saved over 28 million kilograms of CO2 emissions by using 100 per cent renewable energy sources.
- Osprey has strategically launched flagship hubs in key locations, including the largest rapid-charging hub in the South-West along the A38 Devon Expressway.
- Osprey’s technology and customer service excellence have earned them several prestigious awards, including the Best EV Charging Network at the Transport and Energy Awards.
Osprey Charging Network has firmly established itself as a leader in the electric vehicle charging industry over recent years. With a relentless focus on innovation, customer satisfaction, and sustainability, the company has become a standout example of British business excellence.
In 2023, Osprey expanded its network from 400 chargers to over 1,000 rapid and ultra-rapid charge points across the UK. This makes Osprey the third-largest rapid charging network in the country. The substantial increase in infrastructure demonstrates Osprey’s commitment to meeting the growing demand for EV charging solutions nationwide.
Moreover, the company has made significant strides in environmental sustainability. They have saved over 28 million kilograms of CO2 emissions by sourcing energy entirely from renewable resources. This initiative not only reduces carbon emissions but also promotes a cleaner, greener future.
In addition to expanding its network, Osprey has strategically launched flagship hubs in crucial locations across the UK. Areas such as Devon, Cumbria, Essex, Dunbartonshire, Carmarthenshire, and Nottinghamshire now host these essential charging hubs. Notably, Osprey launched the largest rapid-charging hub in the South-West along the A38 Devon Expressway in 2023. The award-winning site not only focuses on design and aesthetics but also ensures user experience with fully accessible bays.
Osprey’s commitment to technological innovation is evident through their proprietary back-office system, Osprey Iris. This platform allows seamless integration with new hardware like 300kW load-balancing charger satellites. Moreover, it provides real-time monitoring for maintenance teams, ensuring an uninterrupted charging experience. As a result, Osprey has maintained an impressive network uptime of over 99 per cent.
Customer satisfaction remains a top priority for Osprey. The company has earned the prestigious Driver Recommended Network badge for Customer Satisfaction for the fourth consecutive year. This accolade reflects Osprey’s dedication to delivering exceptional service and ensuring high levels of customer satisfaction.
Osprey has also focused on improving access to public charging for fleet drivers, who account for nearly 50 per cent of all new car registrations. Their comprehensive roaming and payment options cater to the diverse needs of fleet operators. Consequently, Osprey has become the preferred choice for EV charging solutions among fleet drivers.
A pioneer in safety and accessibility, Osprey was the first charge point operator to subscribe to ChargeSafe, an independent auditing body committed to safe and accessible charging. The company also supports the first BSI standards for accessible EV charging (PAS1899). They have upgraded over 50 legacy sites to meet best-practice standards, enhancing accessibility, safety features, and adding additional charge points.
Osprey’s outstanding achievements in the industry have been recognised with several awards. They were named the Best EV Charging Network at the Transport and Energy Awards and won multiple accolades at the Electric Vehicle Innovation and Excellence Awards (EVIEs), including Chargepoint Network of the Year and Private Sector Infrastructure Strategy of the Year.
Osprey Charging Network continues to excel in providing safe, reliable, and accessible charging solutions, exemplifying the best in British business.