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Ex-Engineer Under Fire in Post Office IT Scandal

ex engineer under fire in post office it scandal business manchester

Gareth Jenkins, a former senior engineer at Fujitsu, finds himself at the centre of a storm surrounding the Horizon IT system used by the Post Office. Lawyers representing victims of the Post Office scandal have accused him of hiding serious problems with the system. This revelation has led to a public inquiry to delve deep into the fiasco.

The inquiry seeks to uncover whether Jenkins knowingly concealed the system’s flaws to protect the project, described as an ‘out of control monster.’ The scandal has seen innocent post office operators accused of theft due to errors in the Horizon system, resulting in one of the most significant miscarriages of justice in recent memory.

The Accusations Against Gareth Jenkins

A former Fujitsu engineer, Gareth Jenkins, is under scrutiny for allegedly concealing issues with the Horizon IT system. Lawyers representing the victims of the Post Office scandal have accused him of protecting this ‘out of control monster.’ The public inquiry aims to uncover the truth behind these allegations and understand what went wrong with the Horizon system.

During the inquiry, Jenkins faced tough questions about evidence he provided in the criminal prosecution of Seema Misra. Misra, a post office operator, was wrongfully convicted of theft and jailed for 15 months in 2010. She was later exonerated in 2021. For many, this case symbolizes the broader issues with the Horizon system.

Horizon IT System: A ‘Monster’?

The Horizon IT system was supposed to revolutionise the Post Office’s operations but ended up being fraught with bugs, errors, and defects. Many post office operators found themselves accused of financial discrepancies that were, in fact, caused by the system’s unreliability. This led to one of the most significant miscarriages of justice in recent history.

At the inquiry, barrister Flora Page, representing Misra, repeatedly described the system as a ‘monster’. She put forth that ‘hundreds of innocent people had already had their lives ruined to protect it.’ Jenkins, an expert witness for the Post Office during Misra’s trial, was accused of playing a role in hiding these issues.

Seema Misra’s Ordeal

Seema Misra’s case is one of the most harrowing examples of the Post Office scandal. She was pregnant with her second child when she was convicted of theft based on faulty evidence from the Horizon system. During her trial, Jenkins served as the expert witness whose testimony played a crucial role in her wrongful conviction.

Misra gave birth while wearing an electronic tag. The emotional and psychological toll on her and her family was immense. Seeing Jenkins questioned at the inquiry brought back painful memories for Misra, who was present during the sessions. Her exoneration by the court of appeal in 2021 was a small consolation for the injustice she had endured.

Expert Witness Under Fire

Jenkins defended his role, stating he was not aware of the extent of Horizon’s problems at the time of Misra’s trial. Barrister Flora Page, however, challenged this, suggesting he ‘hid all these problems when you gave evidence against Seema Misra.’ Jenkins maintained he did not deliberately hide any issues and did not realise the system’s full impact.

The inquiry revealed that Jenkins did not mention numerous issues with the Horizon system during the trial. These included hardware failures and what was described as ‘terrible code.’ Page accused Jenkins of throwing ‘mud in the jury’s eyes,’ thereby contributing to Misra’s wrongful conviction.

Broader Impact on Post Office Operators

The Horizon IT scandal affected countless post office operators across the UK. Many were prosecuted for financial irregularities, leading to job losses, financial ruin, and severe emotional distress. The inquiry is slowly unveiling the extent of the impact and the number of lives altered by this faulty system.

For the victims, the inquiry offers a glimmer of hope for justice and, potentially, compensation. However, the emotional scars and the loss of reputation suffered by those wrongfully accused cannot be easily mended. Each testimony brings to light heart-wrenching stories of individuals and families shattered by this scandal.

Post Office’s Role and Responsibility

The Post Office’s role in the scandal is also under scrutiny. It is accused of aggressively pursuing prosecutions based on unreliable evidence from the Horizon system. Many believe that the Post Office was more interested in protecting its interests than in ensuring justice for its operators. The inquiry seeks to establish the extent of the Post Office’s knowledge of the system’s flaws and why it continued to use Horizon despite mounting evidence of its issues.

Adding to the controversy, some former Post Office officials have admitted that they were aware of the system’s problems but felt powerless to raise them. This raises questions about the internal culture and governance within the Post Office during the period in question.

Legal and Ethical Implications

The legal and ethical implications of the Horizon IT scandal are vast. The wrongful convictions have not only ruined lives but also undermined public trust in the justice system and the Post Office. The inquiry’s findings could lead to potential legal reforms and changes in how evidence from technology systems is used in courts.

The ethical responsibility of those involved, including engineers like Jenkins, is also being questioned. It highlights the need for greater accountability and transparency in the development and deployment of technology systems, especially those that have significant real-world impacts.

The Road Ahead

As the inquiry continues, the focus remains on uncovering the full extent of the Horizon IT system’s failures and the resulting injustices. For the victims, this is a long-awaited opportunity for their voices to be heard and for their suffering to be acknowledged.

The Post Office Horizon scandal serves as a stark reminder of the potential dangers of over-reliance on technology without adequate safeguards. It underscores the importance of vigilance, ethical responsibility, and the need for robust systems to prevent such a catastrophe from happening again.


The Post Office Horizon scandal serves as a stark reminder of the potential dangers of over-reliance on technology without adequate safeguards. The inquiry has shed light on the devastating impact of the Horizon IT system on thousands of innocent post office operators, whose lives were upended by wrongful convictions and financial ruin.

This case underscores the importance of accountability, transparency, and ethical responsibility in the development and implementation of technology systems. As the inquiry continues, the hope is that the lessons learned will lead to meaningful reforms and prevent such a catastrophe from happening again.

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