Chawalit Prapunwong, the general manager of Newcastle’s esteemed Thai restaurant, Mantra Thai, provides a candid look into his professional journey and the dynamics of the restaurant industry.
Chawalit Prapunwong began his career as a police officer. Despite the modest pay, the role ingrained in him the values of discipline and community service. This foundation has shaped his approach to leadership and teamwork in his current role.
The pivotal advice that has influenced Prapunwong’s business acumen revolves around knowledge and teamwork. He underscores the importance of continuous learning, staying informed about industry trends, and building a strong, cohesive team. ‘A well-coordinated team can achieve great things,’ he asserts, highlighting the significance of shared goals and vision.
In the rapidly evolving restaurant industry, Prapunwong notes significant advancements, particularly in operations and customer engagement driven by technology. The challenge, he mentions, is keeping pace with changing consumer preferences and technological advancements. Small businesses like Mantra Thai must innovate and embrace new technologies to stay competitive.
When asked about his dream job, Prapunwong envisions a role that brings happiness and allows him to run a successful, sustainable business. He aspires to create value for the environment, society, and energy sectors, aiming to contribute positively to the world.
For newcomers to the restaurant industry, Prapunwong advises immersing oneself in all aspects of the business. He emphasizes the necessity of understanding not just the culinary aspect but also the operational facets of running a restaurant. Building a network of mentors and peers is crucial for guidance and growth.
Prapunwong praises the North East as a vibrant and supportive region for business. He attributes the positive business environment to the welcoming local community, rich cultural heritage, and a skilled workforce. The area’s excellent transport links and stunning natural environment further enhance the quality of life and work.
Prapunwong believes businesses play a crucial role in society. They drive economic growth, provide employment opportunities, and foster innovation. By generating revenue and creating jobs, businesses energise and develop the communities they operate in, proving vital to a thriving society.
Outside his professional life, Prapunwong is passionate about sports, particularly badminton, tennis, and running. These activities not only keep him physically fit but also teach discipline and perseverance, qualities integral to both personal and professional life.
If a film were made about his life, Prapunwong would choose Keanu Reeves to portray him, admiring the actor’s humility, generosity, and balanced approach to life, which resonate with his own values.
For a dinner party, Prapunwong would invite Keanu Reeves, Warren Buffett, and Buakaw Banchamek. He is intrigued by Reeves’ lifestyle, Buffett’s business wisdom, and Banchamek’s discipline and resilience, seeking a diverse and enriching dialogue.
Chawalit Prapunwong’s insights provide a comprehensive understanding of the restaurant industry, underpinned by his emphasis on knowledge, teamwork, and adaptability. His vision for a business that contributes positively to society and the environment, alongside his commitment to personal growth, paints the picture of a dedicated and forward-thinking leader.